packets.build

00 · AUDIT MANAGEMENT

Every audit,from scope to closed findings in one place

Plan the audit, collect evidence against each requirement, share it with your auditor and turn findings into tracked remediation tasks.

For AI-native, IT services, fintech and healthtech teams selling to enterprise.

Audit register3 audits
  1. Sample External AuditISO 27001
    1. Evidence collection
    18 of 24 readyNone yet
  2. Sample Customer AuditSOC 2
    Shared
    1. Shared with auditor
    24 of 24 ready2 open
  3. Sample Internal AuditISO 27001, GDPR
    Locked
    1. Completed
    Score 861 open
  • StagesEach audit moves through five stages: planning, evidence collection, shared with auditor, completed and archived.
  • RequirementsRequirements come from your frameworks or active controls, and each is marked ready, scored and annotated for that audit.
  • FindingsFindings carry a severity, a remediation plan and a due date, and turn into tasks your team can track to closure.

01 · WHY IT MATTERS

Audits stall in spreadsheets and email threads

  • Scope lives in a spreadsheet

    Which requirements are in scope, who owns them and what is ready sits in a sheet that drifts from the real work.

  • Evidence changes after it is shared

    Files get replaced or edited after the auditor has seen them, and nobody can say which version was reviewed.

  • Findings go quiet

    Findings land in a report, and the fixes behind them are tracked somewhere else, if at all.

02 · WHAT PACKETS IS

One workspace for each audit

Audit Management gives each internal or external audit its own workspace. Add requirements from one or more frameworks, attach evidence to each requirement or pull it in from linked controls, and mark requirements ready. Share the audit with your auditor when everything is ready, record scores and findings, and turn each finding into remediation tasks. Completing the audit locks its evidence.

It is part of the packets AI-powered Governance & Compliance Control Engine, so audits reuse the frameworks, controls, tasks and evidence your team already maintains. packets organises the audit. Your auditor decides the outcome.

03 · HOW IT WORKS

From planning to a completed audit

  1. Planning
  2. Evidence collection
  3. Shared with auditor
  4. Completed
  5. Archived
Step 01 · Your team and auditor

Plan the audit

Create an internal or external audit with its period, frameworks and auditor. Add requirements from a framework or from your active controls.

External auditISO 27001 + SOC 2Auditor assigned

Requirements added from your frameworks

Information security policies
Logical access controls
Supplier relationships

+ 21 more, any can be removed if out of scope

01 / 06

packets does not test controls or decide audit outcomes. Scores and findings come from your auditor. packets keeps the record organised and traceable.

04 · KEY CAPABILITIES

What your team works with

APlan and scope

Internal and external audits
Set the audit type, period and auditor, either a team member or an external contact.
More than one framework per audit
Link an audit to several frameworks and add their requirements together.
Scope from frameworks or controls
Add requirements from a framework or from active controls, and remove any that are out of scope.

BEvidence and readiness

Evidence per requirement
Upload evidence to a requirement, or link evidence already held on its controls.
Version history
See earlier versions of evidence and switch which version the audit uses.
Ready for audit
Mark each requirement ready, with notes for the auditor, and see readiness across the audit.
Evidence locked on completion
Completing an audit locks its evidence, so what was reviewed stays as it was.

CScoring and findings

Requirement scores
The assigned auditor or an admin scores each requirement from 0 to 100 with notes.
Findings with severity
Record findings as opportunity, minor or major, against a requirement or the whole audit.
Remediation tasks
Create tasks from a finding and track them to resolved or accepted.

DOversight

Audit dashboard
See active audits, open findings, average time to complete, audits by stage, findings by severity and remediation task progress.
Auditor role
Give your auditor the auditor role so they can score and record findings on audits assigned to them.
Approved deletion
Deleting an audit needs approval from an admin.

05 · WHY PACKETS

Audits that end with closed findings

  • Many tools

    1. Evidence
    2. Finding
    3. Task
    4. Closed

    Store audit evidence and list findings, and leave the remediation and follow-through to your team.

  • Consultants

    1. Evidence
    2. Finding
    3. Task
    4. Closed

    Run the audit and hand over a report of findings and recommendations.

  • packets

    1. Evidence
    2. Finding
    3. Task
    4. Closed

    Links each finding to the tasks that fix it, and helps you close them with an actionable workflow and a Compliance Lead inside your team.

Your Compliance Lead helps with judgement calls. packets supports expert judgement. It does not replace it.

06 · FRAMEWORKS

Audits you can run

  • SupportedISO 27001
  • SupportedSOC 2
  • SupportedHIPAA
  • SupportedGDPR
  • MappedISO 42001

Framework template whose requirements can be added to an audit.

ISO 42001. Framework template, plus AI governance controls that cite Annex A.

Listing a framework does not mean full coverage, certification readiness or guaranteed compliance. packets is not a certification body.

07 · FAQ

Questions about audit management

01What does Audit Management in packets cover?

Planning and scoping, evidence per requirement, readiness, sharing with your auditor, requirement scores, findings, remediation tasks and an audit dashboard.

02Can one audit cover more than one framework?

Yes. An audit can link to several frameworks, and you add requirements from each of them or from your active controls.

03How does our auditor work in packets?

Give your auditor a member account with the auditor role, and assign them to the audit. They can then score requirements and record findings. You can also store an external auditor's contact details only.

04Can evidence change after the audit?

No. Completing an audit locks the evidence linked to it, so what was reviewed stays as it was.

05How are findings followed up?

Each finding has a severity, a remediation plan and a due date. Your team creates tasks from it and marks it resolved or accepted when the work is done.

06Does packets certify us or guarantee a clean audit?

No. packets organises the audit and keeps it traceable. Scores, findings and certification decisions come from your auditor.

08 · Keep exploring

Keep exploring

Stop running audits from spreadsheets. Start closing findings.

Talk to us about how your next audit would run in packets.