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00 Trust Portal

Turn security reviews into a link.

Publish a branded Trust Center that shows your certifications, live security controls and policies, pulled straight from your packets workspace, so it never goes stale.

Book a demo See an example Trust Center

01 The problem

Every deal starts with the same security questionnaire.

A B2B SaaS company selling to enterprises gets asked for the same security evidence in every deal. The Trust Center is the link they put in the proposal, the RFP response and the email signature.

02 Why a Trust Center

Show your security posture. Skip the back-and-forth.

Always current, never copy-pasted.

Controls and published policies flow in from packets automatically. Publish a policy, and it appears. Disable a control, and it’s gone.

Looks like you.

Your brand color, favicon and mission statement. Serve it from your own domain, trust.yourcompany.com, with guided DNS setup and live verification.

Close deals faster.

Give buyers a self-serve view of your frameworks, controls and answers, and a simple request form for the documents you share under NDA.

03 See one

See what your buyers see.

Five tabs: Overview, Compliance, Controls, Documents and FAQs. A tab only appears when there is something to show in it, and the Request Access button is always in reach.

Click the tabs, search the controls, change the brand color.

Brand color Only the accent changes. The layout and the light theme stay as they are.

Trust Center

Lumen Ledger

We take security seriously

Lumen Ledger recognises that the confidentiality, integrity and availability of the data we handle are vital to the success of the business and the privacy of our customers. This Trust Center provides you with artifacts to help show how we walk-the-walk when it comes to our own security, compliance, and privacy programs.

security@lumenledger.example
Compliance
  • SOC 2 Type IICompliant
  • ISO 27001In Progress
  • GDPRCompliant
  • PCI DSSIn Progress
Controls

Access Control

  • Two-step sign-in on admin tools
  • Leavers lose access the same day
  • Quarterly admin access review
  • Contractor onboarding workflow

Data Protection

  • Encryption at rest
  • Encryption in transit
  • Data retention schedule
Documents
  • Information Security Policy
  • Access Control Policy
  • Incident Response Procedure
  • Acceptable Use Policy

Lumen Ledger Trust Portal

Status page · Support · Powered by packets

Request Access

Fill in your details and we'll get back to you.

This is a sample form. Nothing is sent.

04 Part of the packets platform

Change it once, in packets.

The Trust Center is the outward-facing end of your compliance program. The controls and policies it shows are the live ones from your packets workspace, not retyped into a separate site.

Try it: switch a control off on the left, or change a policy’s state, and watch the page on the right follow.

In your packets workspaceYou work here as usual

Controls

  • Access ControlTwo-step sign-in on admin tools
  • Access ControlLeavers lose access the same day
  • Data ProtectionEncryption at rest
  • Data ProtectionEncryption in transit
  • Incident ResponseBackups with a restore test
  • Change ManagementPeer review for every code change

Policies

  • Information Security Policy
  • Access Control Policy
  • Incident Response Procedure
  • Data Retention Policy

On your Trust Centertrust.lumenledger.example

5 active controls across 3 categories

  • Two-step sign-in on admin tools
  • Leavers lose access the same day
  • Encryption at rest
  • Encryption in transit
  • Backups with a restore test

Documents

  • Information Security PolicyUpdated 3 Nov 2026
  • Access Control PolicyUpdated 3 Nov 2026

  1. Evidence

    Collected in your packets workspace.

  2. Controls

    Kept in sync. Disable one and it leaves the page.

  3. Policies

    Publish one and it is listed, with its last-published date.

  4. Trust Center

    The public page your buyers open.

05 Set up in minutes

Switch it on. Make it yours. Share the link.

  1. 01

    Switch it on

    In Settings → Trust Portal; we create your URL.

  2. 02

    Pick your frameworks

    Set each one to Compliant or In progress.

  3. 03

    Make it yours

    Brand color, favicon, mission, FAQs, links and your custom domain.

  4. 04

    Share the link

    Controls and policies stay in sync as your program evolves.

Settings → Trust Portal

FrameworksMissionBrandingLinksFAQ
  • SOC 2 Type IICompliant
  • GDPRCompliant
  • ISO 27001In progress
  • HIPAAIn progress

06 Your domain, your color

Serve it from your own domain.

Custom domain · guided setup

  • CNAMEtrust.yourcompany.com → the target shown in Settings
  • TXT@ → packets-domain-verification=<your organization ID>

Live at https://trust.yourcompany.com

  • 01

    Brand color. One accent color runs through the whole page. The layout and light theme stay fixed.

  • 02

    Favicon. Appears in the browser tab and as the logo mark in the hero.

  • 03

    Mission statement and contact email. Shown at the top of the page and in the footer.

  • 04

    Custom links. Your status page, support site, DPA, or anything you need in the footer.

07 What’s included

What’s included

  • Compliance badges

    SOC 2 Type I and II, ISO 27001, GDPR, HIPAA and PCI DSS, with a clear status: Compliant or In progress.

  • Live controls library

    Searchable, filterable by category, and synced from your controls.

  • Policy and procedure index

    Auto-listed from your published policies, with last-updated dates.

  • Request-access form

    Name, company, work email and reason, sent as an email notification.

  • FAQ builder

    Up to 50 questions, with answers you can reorder.

  • Custom domain

    CNAME and TXT setup, verified in the app.

  • Branding

    Brand color, favicon, mission statement and contact email.

  • Custom links

    Your status page, support site, DPA, or anything you need in the footer.

  • Publish or unpublish

    One switch to go live when you are ready, and back to draft if you need to.

  • Permissions

    Only users with Trust Portal access can edit. Guests are read-only.

08 Questions

Questions about the Trust Portal

01What is a Trust Portal / Trust Center?

A public page where you show customers and auditors your security and compliance posture (frameworks, controls, policies and FAQs) in one place.

02Does it update automatically?

Controls and published policies do. Framework status, FAQs, links and branding are set by you in Settings.

03Can we use our own domain?

Yes. Add a CNAME and a TXT record; packets verifies them and shows the status live.

04Can visitors download our policies?

Policies are listed publicly, but the documents themselves are shared on request through the Request Access form.

05Which frameworks can we show?

SOC 2 Type I and II, ISO 27001, GDPR, HIPAA and PCI DSS.

06Can we unpublish it?

Yes. One switch returns it to draft and the page stops being public.

07Who can edit it?

Members with Trust Portal update permission. Read-only guests can't.

08Is it mobile friendly?

Yes.

09 Get started

Turn security reviews into a link.

Show your certifications, live controls and policies on a page that stays up to date by itself.

Book a demo See an example Trust Center