packets.build

00 · Pricing · Quoted to your scope, billed quarterly

Choose how much of compliance we run for you

Three ways to work with packets. All three run on the same control tower: governance policies, security practices and compliance proofs in one place. We don’t publish a price list, because no two scopes are the same. Tell us where you are and we’ll quote what you actually need.

01 · Three ways in

Run for you, built for the audit, or yours to run

Managed · Run for youStart here if unsure

Digital Resilience Elevator

We take you up, one level at a time. You get resilient without building a compliance team first.

  • L1 Baseline
  • L2 Assured
  • L3 Resilient

Best for: startups and growing companies early in their compliance journey, getting security questions they can't yet answer.

  • packets platform, set up and run by us
  • A dedicated Compliance Expert
  • A Forward Deployed Engineer working inside your tools
  • Independent attestation at each level
  • Live trust portal to share with customers

Priced by level · Billed quarterly

Get a quote for your level See what each level covers

Managed · Built for the audit

Certification Accelerator

For a certification with a deadline. We get you audit-ready, stand beside you through the audit, and keep you certified after.

  • ISO 27001
  • SOC 1
  • SOC 2
  • ISO 42001

Best for: teams that need a certificate or audit report to close a deal, pass procurement or satisfy a regulator.

  • packets platform, set up and run by us
  • A Compliance Expert as your audit lead
  • A Forward Deployed Engineer implementing controls
  • Internal readiness audit before the real one
  • Auditor coordination through to your certificate
  • Support for surveillance and renewal audits

Priced by framework & scope · Billed quarterly

Get a certification quote See the path to certificate

Self-run · Software only

packets Platform

For teams that already own compliance in-house. One system of record instead of spreadsheets, shared drives and reminders.

  • SaaS
  • All frameworks
  • Your team runs it

Best for: established companies with a security, GRC or compliance lead already in place.

  • Compliance tracking: frameworks, controls, tasks, evidence
  • Agentic AI assistant and document generation
  • Integrations and automated checks
  • Trust portal
  • AI governance for systems you build or use
  • Onboarding and product support

Priced by modules & team size · Billed quarterly

Get a platform quote See what's in the platform

03 · The Resilience Elevator, level by level

Levels are defined by controls, not badges

Every level includes the platform, your Compliance Expert, your Forward Deployed Engineer and an independent assessor. The price steps up with each level because the scope does. Pick a floor to see what it means.

Going up

Ground floor: where you are today

L1 · Baseline

The baseline customers and regulators keep asking for

You’re likely here if

  • Your first big customer just sent a security questionnaire
  • Nobody owns security yet, or it is a side job
  • Policies live in scattered docs, or nowhere

What we put in place

  • A named security owner, a risk list and short, approved policies
  • Two-step sign-in, same-day leaver removal, admin reviews
  • Device encryption, updates and remote wipe
  • Backups with tested restores and an incident plan
  • Evidence collected per control on a schedule

L1 covers 10 areas

  • Access & identity
  • Awareness
  • Devices
  • Data & privacy
  • Suppliers
  • Incidents & recovery
  • Change & releases
  • Evidence
  • AI governance
  • Ownership & risk

You walk out with

A live L1 attestation shared through your trust portal

Timeline

Within 3 months of onboarding

Quote me for L1

Attested, never “certified”An attestation is live: it updates as your controls and evidence change. A certificate describes one day. Need both? Take the Certification Accelerator as a side road from any level.

04 · Certification Accelerator

From first gap to certificate, and every year after

Same team, same platform, a different goal: an audit you pass the first time. Your Compliance Expert leads the plan, your Forward Deployed Engineer does the hands-on work, and our agents keep the evidence fresh.

  1. 001

    Scope & gaps

    Agents read your cloud, code and identity tools. We set the audit scope and list every gap.

  2. 002

    Implement

    Your Forward Deployed Engineer closes gaps with your team, most important first.

  3. 003

    Readiness audit

    An internal audit against the standard. Findings are fixed before an auditor sees them.

  4. 004

    Certification audit

    We coordinate the auditor, prepare the evidence room and handle follow-up questions.

  5. 005

    Stay certified

    Evidence keeps flowing. Surveillance and renewal audits are prepared, not scrambled.

Frameworks we take you through

  • ISO 27001

    Information security management system.

    Certificate
  • SOC 2

    Security and trust controls, Type I or Type II.

    Audit report
  • SOC 1

    Controls relevant to customers’ financial reporting.

    Audit report
  • ISO 42001

    AI management system for teams building or using AI.

    Certificate
  • GDPR

    Privacy programme for EU personal data.

    Compliance assessment

05 · packets Platform

Compliance as infrastructure, not a yearly project

For teams that run compliance themselves. Onboard in minutes, connect your real environment, and let controls run continuously. When a client or auditor asks, the answer is already there.

  • 001

    Integrations

    Connects directly to your cloud, dev tools and security stack. Controls reflect what is actually running, not what someone uploaded to a form.

    • AWS
    • GitHub
    • Okta
    • Notion
    • Slack
  • 002

    Automation

    Evidence collection, control monitoring and audit prep run on their own. No manual uploads, no chasing evidence, no spreadsheet the week before the audit.

    • Evidence
    • Controls
    • Risk
  • 003

    AI Agents

    Specialist AI employees keep you audit-ready around the clock. They run gap analyses, draft policies, generate documents, score risks and assess vendors.

    • Gap analysis
    • Policy drafts
    • Risk scoring
  • 004

    AI Governance

    Govern the AI agents, models and automated decisions you build or use, right alongside your standard controls. Built for companies where AI is the product.

    • Agent logs
    • Policy binding
    • Drift detection

AI governance across the full lifecycle

We don’t just certify the company. We govern every AI system inside it.

ISO 42001 ready
  1. 01 · Design

    Security, privacy, legal and ethical requirements are defined for every AI system before a line is built.

  2. 02 · Review & build

    Experts review the design, agents check the build behaves as intended, and any drift is flagged before production.

  3. 03 · Test & monitor

    Automated tests for hallucination, data leakage, adversarial inputs and permissions run before release and in production.

Also in the platform

  • Compliance tracking. Frameworks, controls, tasks and evidence in one system of record.
  • Map once, comply many. One control satisfies ISO 27001, SOC 2 and more at the same time.
  • Trust portal. Share your live security posture with clients in one link.
  • Risk and control management. Registers, scoring and treatment tied to the controls that fix them.
  • Always audit-ready. An auditor-facing view shows your audit firm progress in real time.
  • Grows with you. From founder-led teams to multi-entity enterprises, with SSO, SCIM, API and an auditor portal as you scale.

06 · Side by side

The same platform. Different amounts of us.

What you getResilience ElevatorCertification Acceleratorpackets Platform
Platform
Compliance tracking: frameworks, controls, tasks, evidence✓✓✓
Agentic AI assistant and document generation✓✓Add-on
Integrations and automated checks✓✓Add-on
Trust portal✓✓Add-on
AI governance✓✓Add-on
Risk management✓✓Add-on
Audit management✓✓Add-on
People
Dedicated Compliance Expert✓✓—
Forward Deployed Engineer✓✓—
Independent assessor and attestationEach level——
Readiness audit and auditor coordinationOptional✓—
Onboarding and product support✓✓✓
Commercials
Priced byLevel, L1–L3Framework & scopeModules & team size
BillingQuarterlyQuarterlyQuarterly
Get a quote Get a quote Get a quote

Frameworks supported on every plan

  • ISO 27001
  • SOC 1
  • SOC 2
  • ISO 42001
  • GDPR

07 · How quoting works

A real quote, not a guess

No price list, no surprise invoices. You see exactly what’s in scope before you sign.

  1. 001

    Tell us where you are

    Two minutes: your team, your tools and what is being asked of you.

  2. 002

    Scoping call

    A Compliance Expert confirms the right plan, level or framework.

  3. 003

    Your written quote

    Scope, team, timeline and a quarterly fee. Nothing hidden.

  4. 004

    Onboard

    Connect your tools and the work starts.

What moves the price

  • Level or framework
  • Team size
  • Systems in scope
  • Integrations
  • Modules
  • Timeline

Request a quote

Tell us where you are

What are you looking for?
Frameworks on your radar (optional)

A Compliance Expert reads every request. No automated sales sequence.

08 · Questions

Asked before every quote

01Why don’t you publish prices?

Because scope drives cost. A 15-person startup reaching L1 and a 500-person company certifying to three frameworks need very different amounts of work. A quote tells you what you will actually pay.

02We’re new to compliance. Which plan should we start with?

Most companies early in the journey start on the Resilience Elevator at L1. It covers what customers and regulators ask for first, without committing you to a certification you may not need yet.

03What is the difference between an attestation and a certification?

A certification describes where you stood on the day it was signed. An Elevator attestation is live: an independent assessor reviews your evidence and it updates as your controls change. Many companies hold both.

04Do we need ISO 27001 or SOC 2 to start?

Not for the Resilience Elevator. Certifications are side roads you can take from any level, through the Certification Accelerator.

05Is the external auditor’s fee included?

Certification bodies and audit firms charge their own fees. Your quote shows clearly what is included and what is billed by the auditor.

06How does billing work?

All plans are billed quarterly against the scope in your quote. If your scope changes, for example moving from L1 to L2, we re-quote before anything changes.

07Can we move between plans?

Yes. The Elevator leads naturally into certification, and a Platform customer can bring in our experts later. Your platform data stays where it is.

09 · Start

Know where you stand before you spend.

Ask for a quote and talk to a Compliance Expert about the right plan.