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00 ISO 42001

ISO 42001 for the AI you build and use

An AI management system run with you: an AI system register, risk and impact assessments, approvals and Annex A controls, with a Forward Employee, an AI governance expert and AI agents on one platform.

For AI-native companies and teams shipping AI features to enterprise buyers.

ISO 42001 readiness

  • AI system register3 systems
  • AI impact assessmentIn review
  • A.6 AI system life cycle4 tasks open

ISO 42001 at a glance

What to expect before you start.

  • 3–4 months

    Typical time from kickoff to certificate, the same shape as ISO 27001.

    Typical packets plan
  • 38

    Annex A controls in ISO/IEC 42001:2023.

    The standard
  • 55+

    AI controls in the packets catalogue, each citing the ISO 42001 clauses it supports.

    packets product
  • 3 years

    Certificate validity, with a surveillance audit in years one and two.

    The standard

01 Typical certification schedule

Your path to ISO 42001

Five stages from your first AI inventory to certificate.

AI inventory & scopeAI policy, risk & impactControls & evidenceInternal audit & reviewStage 1Stage 2 Evidence and connector checks AI awareness for your teams
Readiness20%

AI inventory and scope

Weeks 1–2

Know which AI systems are in scope.

Platform

  • AI system register with owner, purpose and lifecycle stage
  • Seven lifecycle stages from ideation to closed

Agents

  • Find AI resources in connected Azure, AWS and Google Cloud accounts, read-only

Your packets team

  • Agree the AI management system scope
  • Decide which systems go on the register

You

  • Confirm the AI systems in scope
  • Name a business owner for each

Output AIMS scope and AI system register

02 Who works on it

Three kinds of help, one programme

AI governance needs people who understand both the standard and how AI systems are built. The strip under each card shows when they are working on your certification.

  • Within 5 working days

    Forward Employee

    Embedded in your team

    Joins your team and drives the ISO 42001 work end to end: the register, assessments, evidence and audit preparation. Full support until the certificate is issued.

    • Keeps the AI register current
    • Chases assessments and evidence
    • Prepares you for every audit
  • Every milestone

    AI governance expert

    At every milestone

    Leads scoping, the AI risk and impact assessments and the internal audit, and introduces you to certification bodies. No separate consulting fee.

    • Scope and AI policy
    • Impact assessments
    • Internal audit and management review
  • From day one

    AI agents

    Working from day one

    Read-only cloud connectors find AI resources in the accounts you connect, and agents draft your AI policy and record configuration evidence. Your team decides what is registered and approved.

    • Find AI resources
    • Draft the AI policy
    • Record configuration evidence

03 Trust portal

Make AI governance part of your sales story

Publish a Trust Center with your security posture, live controls and published policies, so buyers reviewing your AI product can see how it is governed while the audit runs.

See the Trust Portal

trust.yourcompany.com

AI governance · In progressAI policy published
  • AI system registerImplemented
  • Human oversightImplemented
  • AI impact assessmentIn progress

Synced from your packets workspace · just now

04 How ISO 42001 gets done

Platform, agents and people, for ISO 42001

The platform holds the register and controls. Agents find and record. People make the AI governance decisions.

Platform

What it holds

  • AI system registerOwner, purpose, scope and lifecycle stage for each system.
  • AI control catalogueOver 55 AI controls; the ones that apply are derived from your answers.
  • Approval groupsAI Governance, Privacy, Security, Legal and Third Party, each decision recorded.
  • Audit workspaceReadiness, findings and remediation for each audit.

Autonomous agents

What they do

  • Cloud discoveryRead-only Azure, AWS and Google Cloud connectors that never call your models.
  • AI policy draftsTailored to your company and waiting for approval.
  • Connector evidenceConfiguration evidence with its source and collection date.

Humans →

What they implement

  • Scope and AI policyClauses 4 and 5, agreed with leadership.
  • AI risk and impact assessmentsClauses 6.1 and 8.2–8.4, run with system owners.
  • Internal auditClause 9.2, run by an AI governance expert.
  • Management reviewClause 9.3, prepared and recorded with you.

Agents save evidence and drafts into the platform. A person on your team approves them there.

05 Compare

Four ways to get ISO 42001. One comes with someone accountable.

Compare with
QuestionA compliance toolA consultantA hirepackets
Who is accountableYour engineerNobody, after the engagementWhoever you hired, once rampedYour packets team, from week one
Who does the workYouAdvises; you implementOne person, part-timeAgents at volume, plus specialists
AI system inventoryA spreadsheetA one-off listKept by handA register with owners and stages
AI impact assessmentsA templateA workshop, then a reportIf they know AI governanceAssessments with approval groups
Policies and evidenceTemplates to fill inDocument set, handed overWritten from scratchDrafted and mapped; you approve
Adding a frameworkStart the checklist againA new engagementMore work, same personReuses controls in place
Surveillance auditsYour team preparesA new engagementDepends on them stayingSame system, nothing restarts
What it costsLicence, plus the workProject fee, no system₹30–35L a year, plus time to hireOne fixed price

Hire cost from the packets comparison on packets.build. Your quote depends on scope and frameworks.

06 Features

What runs your ISO 42001 programme

Specific to ISO 42001

In every packets programme

07 Framework overlap

Doing ISO 42001? Much of the next one is done.

One control can satisfy requirements in several frameworks, so ISO 42001 gives you a head start on the next one. Each card shows how much of the main work is already done, and what is left.

  • StartingISO 27001after ISO 42001

    3 of 6already done

    • Management system clauses: context, leadership, internal audit, management review
    • Risk process and document control
    • Policy management and approvals
    • Annex A information security controls
    • Information security risk treatment
    • A Statement of Applicability
    See ISO 27001 with packets
  • StartingEU AI Actafter ISO 42001

    3 of 5already done

    • An inventory of your AI systems
    • Roles, high-risk and general-purpose flags recorded per system
    • Human oversight and approval records
    • Conformity assessment for high-risk systems
    • Legal analysis of your obligations: packets does not give legal advice
  • StartingGDPRafter ISO 42001

    2 of 5already done

    • Data and privacy questions in each AI assessment
    • Impact assessment habits
    • Records of processing activities
    • A lawful basis for each activity
    • Data subject request handling
    See GDPR with packets

Counts are of the main pieces of work, not a measured percentage of controls. Your scope decides the rest.

08 Which one first

Your buyers decide which framework you need

Many AI companies need ISO 27001 too. We plan both on one set of controls.

09 After the certificate

Certification is a milestone. Governance is continuous.

AI systems change faster than most. The same system and team keep the register and assessments current.

  1. When a system changes

    Reopen its assessment when an answer changes, and route it for approval again.

  2. On schedule

    Reassessment cycles set from each system's monitoring frequency.

  3. Years 1 and 2

    Surveillance audits, prepared from the evidence already in place.

  4. Year 3

    Recertification, on the same system. Nothing restarts.

Already working on AI governance elsewhere?

Bring your AI inventory, policies and risk register. We build on what you have rather than starting over.

Talk to us about your AI systems

10 Questions

Questions about ISO 42001

01What is ISO 42001?

ISO/IEC 42001:2023 is the international standard for an AI management system: how you govern, assess and control the AI you build, buy and use. Buyers reviewing AI products increasingly ask for it.

02How long does ISO 42001 take with packets?

Typically three to four months from kickoff to certificate. The number of AI systems in scope and your certification body's calendar change this.

03Do we need ISO 27001 first?

No, but it helps. The two share the same management system structure, so we can run them together on one set of controls.

04Which AI systems are in scope?

The ones you agree at kickoff: AI you build into your product, AI you buy from providers, and AI your teams use. Each goes on the register with an owner.

05Do the cloud connectors call our models?

No. They are read-only and read configuration only. A connection that could invoke models is refused when it is set up.

06What is an AI impact assessment?

An assessment of how an AI system could affect people and groups, required by ISO 42001. Your AI governance expert runs it with each system's owner, and approvers sign it off in packets.

07Does this cover the EU AI Act?

packets records roles and high-risk and general-purpose flags for each system, which helps. It does not give legal advice or provide conformity assessment.

08Who issues the certificate?

An accredited certification body. packets prepares you, coordinates the audits and supports you until the certificate is issued. We do not guarantee the outcome.

11 Keep exploring

Before you book a call

Govern your AI. Prove it with ISO 42001.

Talk to us about your AI systems, your buyers and your timeline.

  • A Forward Employee in your team within five working days
  • An AI governance expert at every milestone
  • Read-only connectors that find your AI resources